Graduate International Enrollment Counselor
International Graduate Services
This person will have excellent intercultural, problem-solving, organizational and computer skills in order to keep up with the demands of the office. The position requires excellent communication skills, the ability to be a dynamic team player, and experience in education or work abroad.
Should be a U.S. citizen or a Legal Permanent Resident.
Bachelor's Degree preferred
Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions
Outstanding telephone skills; polite, friendly manner working with students
Proficient in computer literacy and knowledgeable of Microsoft Office
Must show initiative, adaptability, resourcefulness, dependability, and ability to take action
Customer Service Experience.
Excellent analytical, communication and writing skills.
Ability to work flexible schedule.
Will require occasional weekend work and travel.
Office hours and work times are based on student needs; including availability for students’ worldwide.
Key Duties and Responsibilities:
Manages admissions process including inquiries, correspondence, collection and maintaining admissions data.
Inputting student’s information into PowerCampus and Hobsons in order to provide accurate and efficient reporting and processing for International Graduate Services purposes.
Working with admissions staff to keep student records up-to-date and accurately entered into ERP/CSM database.
Creating new student folders and assigning them to appropriate counselor through student’s academic interest or as instructed by International Graduate Services Director.
Responsible for maintaining admissions reports, daily, weekly, and monthly applicant/inquiry statistical reports.
Evaluates prospective student applications and transcripts using consistent standards for admissions to the University.
Communicate effectively with applicants in a timely manner
Provides thorough knowledge of the University, academic departments, programs, curricula, methods of program delivery, and expectations.
Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.
Transcript Evaluations for program requirements (recommended hours, content areas, GPA requirements, etc.) for meeting program standards for the University and State certification process.
Provide prompt and efficient customer service through the Department of International Graduate Services and for the University.
Learn and execute new information and data processes that are required to meet needs of the Department of International Graduate Services staff.
Represent the University at events.
Receives and uploads student admissions documents.
Advising prospective students and help them maintain lawful immigration status through continuous education on immigration regulations, policies and procedures.
Assist with orientations for International students.
Performs other duties as assigned.
Hourly Wage, Non-exempt