Emergency Notification System - Support

Q: People can text me however I cannot receive a message from e2Campus

A: There are two types of text messaging:

  1. Mobile Originated (sending a text message from one phone to another)

  2. Mobile Terminated (a non-cellphone to a cell phone)

You may be able to receive Mobile-to-mobile messaging however it appears that mobile terminated messaging is not activated on your account.

Q: How do I sign up for e2Campus alerts?

A: If you are a student, faculty or staff member please click the "Signup" link and enter your information.

Q: How do I Opt-Out (remove myself) from receiving e2Campus alerts?

A: Please log into your account to opt-out for e2Campus alerts for your school. You may opt-out of one particular group or the entire service.

Q: What exactly is e2Campus?

A: e2Campus is a patent pending universal notification system that allows designated administrators to send time-sensitive messages to the mobile phones, email, and/or pagers of their subscribers (students, faculty, staff, radio stations, TV stations, and others). In the event of an emergency, subscribers can get notified immediately of the situation, wherever they are geographically.

Q: What is a universal notification system?

A: A universal notification system is defined as a platform to deliver a notification to an entire audience by all means necessary; therefore creating universal coverage to increase the odds that a particular subscriber received the notification in a timely manner.

Q: What is a notification?

A: A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information.

Q: Do I need to install software and/or hardware in order to have e2Campus?

A: NO. e2Campus is a 100% web-based software system, so you do not need any additional software or hardware. All you need is a web browser with an Internet connection and you are up and running! You can look at e2Campus as a Public Safety "Utility"- always on and ready for action.

Q: Will any person receive unsolicited messages ("SPAM") on their mobile phone?

A: NO. e2Campus enforces a ZERO SPAM policy which clearly prohibits unsolicited messages, and e2Campus does not sell the contact information of our subscribers to third party marketers.

Q: What is RSS?

A: RSS (Really Simple Syndication) is a format for delivering regularly changing web content. Many news-related sites, weblogs and other online publishers syndicate their content as an RSS Feed to whoever wants it.

RSS solves a problem for people who regularly use the web. It allows you to easily stay informed by retrieving the latest content from the sites you are interested in. You save time by not needing to visit each site individually.

Before you begin subscribing to RSS feeds, you need a place to read the subscriptions. Subscribers have several options for reading news:

  • A customizable personal site, such as my.yahoo.com or Google Reader.
  • A desktop RSS news reader or aggregator, available for both Windows (SharpReader) and Macintosh (NetNewsWire Lite), or web-based (Bloglines.com).
  • An RSS browser plug-in, such as Pluck for Internet Explorer and Firefox.
  • An RSS-enabled browser, such as Safari.

Once you have a reader, you can subscribe to UC's Emergency Alerts and receive them through your RSS reader. Log in to your account and click on the "Services" tab for more information.

Still have questions? Contact us or call 800-936-3525.